Support & Help
We're here to help you succeed
Response Time
Average response within 2 hours
Frequently Asked Questions
How do I get started with ReachBox?
Sign up for a free account, create your institute profile, and start adding students and classes. Our onboarding guide will walk you through each step.
Can I import my existing student data?
Yes! We support CSV imports for students, teachers, and classes. Contact our support team and we can help migrate your data.
Is my data secure?
Absolutely. We use bank-level encryption (SSL/TLS), comply with GDPR, and perform daily backups. Your data is safe with us.
What payment methods do you accept?
We accept credit cards, debit cards, bank transfers, and UPI payments. Enterprise customers can arrange custom payment terms.
Can I cancel my subscription anytime?
Yes, you can cancel anytime with no hidden fees. Your data will be available for download for 30 days after cancellation.
Do you offer a free trial?
Yes! All plans include a 14-day free trial with no credit card required. Experience the full features risk-free.